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Organisation: Cruse Bereavement Support- Birmingham

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Cruse Bereavement Support- Birmingham

Cruse Bereavement Support is the leading bereavement charity in England, Wales and Northern Ireland. Our vision is that we live in a world where everyone grieving is supported, respected and understood. We help people through one of the most painful times in life – with bereavement support, information and campaigning. Bereaved people can access our freephone national helpline, online webchat, website and local services.

The Cruse Birmingham branch staffs a 7 day a week local helpline for bereavement residents in Birmingham and Solihull. This Single Point of Access helpline works with additional partners ( Solihull Bereavement Counselling Service, Marie Curie Hospice West Midlands, Edwards Trust and Beyond the Horizon) to provide bereavement services for all ages.

Pathways Covered

Mental and physical health


Cruse Bereavement Support provides a range of services for our bereaved communities in Birmingham and Solihull.
- Local Helpline, 7 days a week- T: 0121 687 8010 or email:
Please call this line or email to get advice on our services and also to make a referral.

What we do

- 7 day a week staffed bereavement helpline providing a compassionate listening ear for bereaved people. - Ongoing bereavement support sessions- via phone and zoom. We will be cautiously re-introducing face to face support in various venues as 2022 progresses - Information, advice and guidance for professionals - Bereavement Awareness Training for individuals and groups - Volunteering opportunities- for clinical bereavement volunteers, supervisors, fundraisers and administrative support.

Where we do it

Currently support is being delivered via the phone and zoom, and we will be looking at more venues in Birmingham to offer face to face support as 2022 progresses.

How to access

We accept referrals from individuals or professionals supporting the local resident. Either call: 0121 687 8010 or email: for advice on how to progress a referral.