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Organisation: National Careers Service

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National Careers Service

The National Careers Service supports, encourages and inspires people at every stage of their working life, providing the right tools and advising on the right steps to take at the right time.

Through online tools, web chats, telephone and face-to-face advice, we help people to improve their job prospects and take control of their careers and working lives.

We can help you:

- produce a winning CV
- find the right job
- assess your skills
- understand the local job market
- improve your interview and presentation skills
- find learning and training that is right for you

Take the right steps towards better job prospects; search online for 'National Careers Service' or call us on 0800 100 900.

Pathways Covered

Education, training and employment


The National Careers Service provides information, advice and guidance across England to help you make decisions on learning, training and work opportunities. The service offers confidential and impartial advice. This is supported by qualified careers advisers.

What we do

We know that everyone has the ability and potential to develop and grow in their lives and careers. We also understand that sometimes things get in the way and can hold you back.

The National Careers Service website aims to:

  • help you with careers decisions and planning
  • support you in reviewing your skills and abilities and develop new goals
  • motivate you to implement your plan of action
  • enable you to make the best use of high quality career related tools.

Have you been made redundant and are unsure of your next move? Are you returning to work from time out? We can help.

Perhaps you have just finished college or university and are considering your next move. You might be unhappy in your current job and ready for a change, but not sure what. You might have been out of work for a while and looking for job hunting tips.

Whatever your situation, whatever your barriers, we’re here to help you overcome them and reach your potential.

We also realise that jobs these days need more skills and qualifications. This means making the right decisions about your learning and development is more important than ever. We’re here to help you build on your strengths, improve your weaker areas, and help you find a job or career that suits your skills and personality.

How to access

You can now call us for free on 0800 100 900 from your mobile phone*. For more details about call charges and freephone numbers, visit GOV.UK

Phone an adviser
Call 0800 100 900 to speak to an adviser. Calls are free from landlines and most mobile numbers. Or you can tell us your landline or mobile number and we'll call you back - for free. Lines are open 8am to 10pm, seven days a week.

Get face-to-face advice
Call 0800 100 900 to make an appointment with an adviser at your nearest National Careers Service office.

Text us
You can send us a text for simple information like telephone numbers or addresses. If you want more in-depth information and advice, ring us on 0800 100 900. If you tell the adviser your phone number we will call you back at a time that's convenient for you. Please don't send us pictures as we can't open these. The number to text us on is 07766 413219.

If you are deaf, hard of hearing or have speech difficulties you can contact us by email, text message or webchat. You can also call our textphone number: 08000 968 336.

Other languages
​​You can also speak to an adviser in your own language. Simply call 0800 100 900 and choose option 5 for advice in a different language using an interpreter.