Birmingham and Solihull Womens Aid

Overview

Birmingham & Solihull Women’s Aid

Are you affected by domestic violence, rape or sexual abuse?

Have you experienced or are you worried about forced marriage, honour based violence or female genital mutilation?

Are you a young woman who has experienced violence or abuse in your relationship?

We are here to listen and help.

Every day, Birmingham and Solihull Women’s Aid helps women who make the difficult decision to ask for help and get in contact with us.

What we do

WE WILL:

believe your experience of abuse

listen to you and hear what you say

empower you to make your own choices and not tell you what to do

keep you informed at all times of any work we do that impacts on you or your children

support you to access information and resources

tell you about options available to you or other services that you may find useful

be realistic about what is available to you

keep the information you give us in a file that you can look at

CHILDREN

. WE WILL:

support you to access services for your children

provide specialist children’s workers and space to play in all our refuges

be honest with you about any action we need to take to enable you to protect your child

FEEDBACK & STAFFING

. WE WILL:

ask you what you want from us and work with you to identify the service that best meets your needs

provide you with opportunities to give us feedback on the service you receive

inform you of any changes we make to our services as a response to your feedback

keep to a minimum the time you have to wait to access a service

ensure the staff you work with are police checked, well trained and supported to do their job

be consistent in the service we provide and meet you when we say we will

not overload you with unnecessary paperwork when you first engage with us

How to access

Contact our Helpline on 0808 800 0028.

Monday to Friday, 9:15 am to 5:15 pm.