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Organisation: Creative Support - Birmingham Mental Health Recovery and Employment Service

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Creative Support - Birmingham Mental Health Recovery and Employment Service

The Birmingham Mental Health Recovery and Employment Service is a Mental Health Recovery Service provided by Creative Support, in affiliation with Better Pathways and Birmingham Mind. Creative Support is a charitable organisation who promotes the independence, inclusion and wellbeing of people with care and support needs. We do this by working with the people we support, their families and partner agencies to deliver innovative, high quality services that meet individual needs and aspirations in a person-centred way.

Creative Support have been providing Mental Health Recovery Services in Birmingham since 2012. Our Hub & Spoke Service supports individuals aged 18 and over to make progress in their recovery from mental illness.

Our two ‘hubs’ are located in the South and East of Birmingham. Our ‘Spokes’ are smaller social support groups that take place across the city, and cater to different age and interest groups.

We can offer you dedicated 1-1 support that’s tailored to your personal recovery journey. You’ll also get access to a diverse range of group sessions which focus around the following key areas;

- Meaningful activities and creativity
- Physical health and wellness
- Improving and developing new life skills
- Managing your mental health
- Employability advice

We are also proud to offer a wide range of service user involvement opportunities. We hold regular member forums and consultations to ensure our service is meeting the needs of the community.

Our Hub facilities are well equipped and include a social enterprise café, cooking, IT, art and music facilities.

Pathways Covered

Mental and physical health

Overview

Birmingham Hub & Spoke is a mental health recovery service provided by Creative Support. Our service is made up of two ‘hubs’ and several Friendship Groups that take place in the community. The Hub is where key working support sessions and timetabled activities take place. We also offer various social groups that meet in different venues in the community, and cater to different age and interest groups.


The Birmingham Hub and Spoke service provides service users with dedicated one-to-one support, to facilitate the goal-setting process and enable service users make meaningful progress in recovery. We are also proud to offer a diverse range of activity sessions that take place during the week and address a wide range of interests and topics to help you reach your recovery goals. Our activity sessions fall into four key areas;



  • Managing mental health and self-help

  • Developing and improving life skills

  • Improving physical health and wellbeing

  • Meaningful and creative activities


What we do

Users of Birmingham Hub & Spoke will be allocated a Support, Time and Recovery (STR) Worker who will work together with the user to make meaningful progress in recovery. Creative Support use a range of holistic and person-centered tools and processes with proven effectiveness for supporting people in mental health services. Tools such as the Recovery Circle, based on the ’12 Points of Wellness’, enable users to identify areas of their life in which they most need to make progress to support their recovery, such as;

  • Managing mental health symptoms
  • Self-care and physical health
  • Improving daily living skills
  • Progressing into education, training or employment
  • Improving relationships and social networks
  • Becoming involved with the local community
  • Optimism for the future
  • Personal safety
  • Confidence, self-esteem and personal identity

For service users with support needs beyond what we are able to offer as a service, such as housing or support with addictive behaviours, we work closely with specialist organisations to ensure all identified support needs are met.

The length of one-to-one support available at Birmingham Hub & Spoke is tailored to the needs of the service user and can continue for a maximum of two years. Moving on from the service is planned with the service user to ensure that they continue to make progress in their recovery independently in the community.

The majority of our group activities take place within the Hubs, however several of our social support groups take place in various community based locations.  Our activity timetable is updated every 3 months and developed in consultation with our service users. Service users are referred into activity groups based on identified goals in their support plan.

Our activity groups fall into four key categories;

  • Managing mental health and self-help
  • Developing and improving life skills
  • Improving physical health and wellbeing
  • Meaningful and creative activities

Where we do it

We have two offices, located in the heart and south of Birmingham.

Heart of Birmingham Hub

64 Water Street 

Hockley

Birmingham

B3 1HN

0121 200 3188

Northfield Hub 

888-890 Bristol Road South

Northfield

Birmingham

B31 2NS

0121 476 4349

How to access

You can self-refer to the service, or others involved in your support can refer on your behalf.

To obtain a referral form, please contact your nearest office. 

You can also download a copy of the referral form here -> Referral Form